Ravinder Kumar
Technology Lead
- Role
- Principal Engineer at Providence India
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ravinder Kumar
Problem management, change management, Incident management, Project managementWith extensive expertise in a wide array of technologies and systems, I have effectively managed and maintained critical infrastructure components essential for organizational operations. From Azure Active Directory to Symantec Endpoint Security and Cisco (IronPort), I have demonstrated proficiency in implementing and optimizing various solutions. My responsibilities have encompassed tasks such as ongoing upgrade and maintenance, implementing Anti-Spam solutions, and ensuring seamless mail flow. Additionally, I have maintained strong relationships with both technical and business users, collaborated with third-party vendors, and identified and resolved business critical issues promptly.Point-wise Summary:Proficient in managing Azure Active Directory, Symantec Endpoint Security, ProofPoint, and other critical infrastructure components.Skilled in ongoing upgrade and maintenance activities to ensure optimal performance of associated application platforms.Experienced in implementing Anti-Spam solutions and backup & recovery processes to enhance email security and data integrity.Maintained strong relationships with technical and business users, as well as third-party vendors, fostering effective collaboration and support.Demonstrated ability to identify failure trends and root causes of incidents, ensuring timely resolution and minimal disruption to operations.Collaborated with regional infrastructure teams to implement change requests and execute maintenance activities as required.Administered system access and performed troubleshooting and escalation of production problems using structured processes.Possess in-depth understanding of mail filtering providers and their functionalities.Familiarity with BIG-IP and Riverbed technologies, contributing to comprehensive infrastructure management and optimization.
Experience
Principal Engineer
Aug 2024 — Present · Hyderabad, IN
Education
Kendriya Vidyalaya
12th, Arts
2001 — 2003
Ramjas College, Delhi
Graduation, Honors
2003 — 2006
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