Ravinder Kumar
Client Services Professional,Delivery Management, Account Management Lead IT Recruiter, Recuiter| Generative AI, Recruiting, | Client Relationship Management,
- Role
- Client Services Professional at Incinque Business Solutions Pvt. Ltd
- Location
- Casper, WY, US
- LinkedIn followers
- 500 followers
About Ravinder Kumar
Accomplished Client Services Professional with extensive experience in US staffing, account management, and client delivery. Proven expertise in managing recruiter teams, building strong client and supplier relationships, and delivering resources to MSP and Fortune 500 clients. Skilled in VMS/MSP operations, SLA management, and full-cycle recruitment across direct clients and implementation partners. Strong knowledge of US hiring models (W2, C2C, 1099) and visa classifications (H1B, GC, TN, EAD, OPT, CPT). Adept at ATS platforms including JobDiva and Ceipal, as well as sourcing tools such as LinkedIn Recruiter, Dice, and Monster. Recognized for driving recruiter performance, ensuring timely submissions, and providing exceptional client service while exceeding delivery targets
Experience
Client Services Professional
Incinque Business Solutions Pvt. Ltd
Mar 2025 — Present · Casper, WY, US
Serve as the main point of contact between clients and suppliers, ensuring smooth communication and adherence to SLAs.• Deliver VMS/MSP user training, set up new client profiles, job titles, and system data, and provide ongoing support.• Oversee requisition approvals, track candidate submissions, and review resumes for quality and compliance.• Coordinate interviews, onboarding activities, and weekly timecard approvals to ensure seamless workforce management.• Partner with billing and IT/Non -IT teams to resolve invoicing, reporting, and system issues in a timely manner.• Facilitate intake calls for hard-to-fill roles, providing clarity to suppliers and driving timely fulfilment.• Maintain accurate documentation and compliance records while identifying opportunities for process improvements.
Education
Punjab Technical University
Bachelor's degree, Computer Science
CHANDIGARH UNIVERSITY
Diploma of Education, Electrical, Electronics and Communications Engineering
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