Ravin Marwah
AVP – BPO Operations | Service Delivery | P&L Leadership | Six Sigma| Multi-Site Operations Management | BFSI | E-commerce | Telecom | DTH | CX Transformation
- Role
- Associate Vice President- Client Engagement at Coforge
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Ravin Marwah
With over 22 years of progressive leadership experience in Operations Management, Service Delivery, and Site Management, I have consistently driven business performance and client satisfaction across diverse industries and geographies. From launching new operations to leading large, multi-location teams, my focus has always been on aligning strategic business goals with operational excellence. I specialize in: End-to-end operations management and strategic planning Driving profitability, customer retention, and service quality Leading client engagement, relationship management, and pre-sales initiatives Developing scalable strategies that fuel growth and efficiency Creating performance-driven cultures through people development and leadership mentoring Throughout my career at organizations like Startek, Teleperformance, Coforge, Vertex, Tata BSS, and Wipro, I’ve built a reputation for consistently delivering value to clients while fostering collaborative and empowered teams.
Experience
Associate Vice President- Client Engagement
Aug 2024 — Present · Pune, IN
Education
BBA
Bachelor of Business Administration (B.B.A.)
Allahabad University
Bachelor of Business Administration - BBA
QAI
Certified Lean Six Sigma Green Belt
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