Ravikiran Gokarn

About Ravikiran Gokarn

I am a strategic IT leader with 30+ years of progressive experience driving digital transformation, operational excellence, and business innovation across global pharmaceutical and manufacturing organizations.Currently serving as Director / Digital M&S Site Head at Sanofi, I lead comprehensive IT operations for a pharmaceutical manufacturing site — managing 25+ IT professionals, overseeing data center and cloud infrastructure, and spearheading initiatives that have delivered measurable business impact: • Reduced site IT infrastructure obsolescence by 46% in 18 months through strategic modernization and cloud migration • Achieved a 68% reduction in aged incidents by implementing an agile ITIL framework • Established a GxP-compliant operating model that eliminated silos and streamlined manufacturing processesMy expertise spans IT strategy, ERP platforms (SAP, Oracle EBS), infrastructure modernization, compliance frameworks (GxP, SOX), and vendor/MSP management. I have a track record of aligning technology investments with executive priorities and sustainability goals.I am passionate about building high-performing IT teams, fostering cross-functional collaboration, and leveraging emerging technologies to drive long-term value in regulated environments.

Experience

1. Director Digital m & s Site Head IT Operations Associate Director

   Sanofi

   Dec 2020 — Present · Framingham, MA, US

   Lead comprehensive IT operations for a pharmaceutical manufacturing site, managing a team of 25+ IT professionals with full accountability for the IT operations budget, vendor management, and service delivery. • Reduced site IT infrastructure obsolescence by 46% over 18 months via strategic modernization roadmap and cloud migration • Achieved 68% reduction in aged incidents through agile ITIL framework implementation, improving service delivery and reducing downtime costs • Implemented GxP-compliant technology solutions integrating QC lab instruments ensuring full data integrity and security • Managed IT governance, risk assessments, regulatory compliance (GxP, SOX, data privacy), and cybersecurity requirements • Established operating model eliminating bureaucratic overhead and breaking cross-functional silos • Aligned technology investments with executive stakeholder priorities and sustainability goals

Education

• Boston University

  Certified in IT Project Management

• Boston University

  ITIL V3 Foundation certification

• Boston University

  Certified in Collaboration

• Gulbarga University, Gulbarga (India)

  Bachelor of Science, Mathematics

  1987 — 1990

Skills

• Integration
• Erp
• Sdlc
• Business Analysis
• Project Management
• Management
• Oracle E-Business Suite
• Itil
• Information Technology
• Databases
• Cross-Functional Team Leadership
• Enterprise Software
• Quality Assurance
• Oracle
• Edi
• Computer System Validation
• Business Intelligence
• Leadership
• Enterprise Architecture
• Vendor Management
• Business Process
• Validation
• Software Project Management
• Software Documentation
• Oracle Soa Suite
• Mfg-Pro
• Progress 4gl
• Supply Chain
• Xml
• Change Management
• Pl/Sql
• Gxp
• Sharepoint
• Sftp
• 21 Cfr Part 11
• Change Control
• Visio
• Gxp Validation
• Sop
• Collaboration