Ravi Khurana
Program Manager | CCAI Architect at Capgemini
- Role
- Program Manager at Capgemini
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Ravi Khurana
Solution Architect with 20+ years of experience in AI solutions, contact center…
Experience
Program Manager
Mar 2025 — Present · Gurugram, IN
Education
PCTE
MCA, MCA
2002 — 2005
Skills
- Itil
- Ivr
- Vendor Management
- Tcp/Ip
- Software Development
- Avaya
- Nortel
- Project Management
- Lean Software Development
- Process Automation
- Requirements Analysis
- Requirements Gathering
- Sdlc
- Contact Centers
- Pre-Sales
- Incident, Problem and Change Management
- Nuance
- Speech Recognition
- Oracle
- Enterprise Architecture
- Vxml
- Avaya Technologies
- Avaya Products
- Solution Architecture
- Service Delivery
- Team Management
- Integration
- Telecommunications
- Software Development Life Cycle (Sdlc)
- Internet Protocol Suite (Tcp/Ip)
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