Ravi Doppalapudi

WORK HISTORY

EDUCATION

SKILLS

ABOUT RAVI DOPPALAPUDI

Extensively experience in gathering requirements, analysis, design and real time implementation of ServiceNow, IBM Tivoli Netcool/ Maximo 7.x(SCCD) Suite of products and to provide accurate reporting and information regarding the ongoing projects and initiatives.Education:• Masters in Computer Science & Information Systems,Certifications:• ITIL V3 Certified – Nov 2012• IBM Maximo Asset Management Implementation Certified – May 2013• IBM Tivoli Process Automation Engine(TPAE) Certified – June 2013• HP Service Manager 9.x Certified – Jan 2014• Solutions Architect Certified – Sears Holdings• Certified Trainer for IBM Global Knowledge(Teaching Maximo and Tivoli products for corporate clients)Trainings Attended:• IBM Tivoli Netcool/Webtop 2.0 Administration training, IBM • IBM Tivoli Netcool/OMNIbus 7.3 Administration training, IBM• IBM Tivoli Network Manager(Omnibus 7.4/ITNM 9.2) Administration IBM• IBM AIX pSeries systems administration. • TPAE (Tivoli Process Automation Engine) – Jun 2012• CCMDB Fundamentals and Administration – Jun 2012.Skills:IBM Tivoli Products : Tivoli Netcool/Omnibus7.0/7.1/7.2/ 7.3, Tivoli Netcool/Webtop 1.3.1/2.0/2.1/2.2, Tivoli Netcool/Impact 3.1/4.2/5.1, Tivoli Netcool/Portal 2.1.2, Tivoli Netcool/Reporter 2.0/2.1, Tivoli Netcool Gateways & Probes, Tivoli Application Dependency and Discovery Manager (TADDM) 7.1, IBM Tivoli Network Manager (ITNM/Precision) 3.7/3.8, TNPFA 4.2, TCR 1.3, CCMDB, TAMIT, Maximo, TPAE(Tivoli Process Automation Engine)Specialties: IBM Tivoli Products : Tivoli Netcool/Omnibus7.0/7.1/7.2/ 7.3, Tivoli Netcool/Webtop 1.3.1/2.0/2.1/2.2, Tivoli Netcool/Impact 3.1/4.2/5.1, Tivoli Netcool/Portal 2.1.2, Tivoli Netcool/Reporter 2.0/2.1, Tivoli Netcool Gateways & Probes, Tivoli Application Dependency and Discovery Manager (TADDM) 7.1, IBM Tivoli Network Manager (ITNM/Precision) 3.7/3.8, TNPFA 4.2, TCR 1.3, CCMDB/ Maximo