Ravi D.

Vice President - Business Transformation Services

Role: Vice President - Business Transformation Services at Sutherland
Location: Houston, TX, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Ravi D.

Transformation leader with over 16 years of global experience in leading business…

Experience

Vice President - Business Transformation Services
Sutherland
Jul 2024 — Present · US

Education

UA
Bachelor of Commerce - BCom, Major: Finance & Accounting
Institute of Technology & Management
Master of Business Administration (MBA), Marketing
2010
University of Mumbai
Higher Secondary Diploma (10+2), Major: Finance & Accounting

Skills

P&L Management
Customer Relationship Management (Crm)
Management
Service-Level Agreements (Sla)
Management Consulting
Finance Transformation
Avatars
Business Process Re-Engineering
Strategic Human Resource Planning
Global Consolidation
Solutions Design
Customer Experience
Risk Management
Team Management
Technology Integration
Sla
Operations Management
Process Improvement
Business Case Development
Call Centers
Business Development
IT Consulting
Service Delivery
Business Analysis
Project Management
Business Process Improvement
Robotics Process Automation
Client Services
Bpo
Vendor Management
Channel Strategy
Business Analytics
Outsourcing
Optical Character Recognition (Ocr)
Transition Management
Smart Automation
Financial Modeling
Workforce Management
Basel Iii
Digital Transformation

Contact information

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Work email
•••••@sutherlandglobal.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Sutherland

Information Technology & Services · 55K employees · Founded 1986

Sutherland is a global leader in business process outsourcing (BPO), digital transformation, and technology management services. Founded in 1986 and headquartered in Rochester, New York, the company employs over 40,000 people across more than 60 delivery centers in over 140 countries. Sutherland specializes in analytics-driven solutions that support the entire customer lifecycle, utilizing advanced technologies such as AI, automation, and cloud engineering. The company offers a range of integrated services, including artificial intelligence and machine learning, robotic process automation, cloud engineering, advanced analytics, and customer experience management. Sutherland's solutions help clients streamline operations, enhance customer experiences, and achieve agility. With a commitment to corporate responsibility and sustainability, Sutherland operates innovation labs in major cities and holds over 200 patents, including many related to AI. The company serves a diverse clientele across various industries, including financial services and healthcare, providing multi-language support and tailored solutions.

sutherlandglobal.com

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