Ravi Thukral

About Ravi Thukral

An accomplished senior Order To Cash Management professional with business processes and Transformational expertise in Order To Invoice and Invoice To Cash Domains including CMD, Booking, Billing, Credit Control, Collections, disputes/deductions and Cash application management, financial control, transitions, change management, customer experience, Quality assurance, CI, RPA, ML-AI projects and training. Rich & insightful experience of over 20 years in Order To Cash Management (Order To Invoice and Invoice To Cash workstreams) managing relationship with diverse internal and external client groups, teams & exemplifying leadership skills in the matrix environment. Like working with cross-cultural teams at global and local level. Have expertise of managing Quote to Cash business in the regions of Asia Pacific, Europe & America (including LATAM & N. America) and understand working in cross-cultural geographies across multiple teams effectively. Aspire to always make an impact to the business through people, Process Transformation & Technology (RPA, AI-ML), Customer experience with great understanding of the business imperatives. Energetic and conscientious, demonstrates attention to reduce AR outstanding dues & bad debts with effective use of resources to achieve time sensitive deadlines.

Experience

1. Global Direct Order to Cash

   Johnson Controls

   Feb 2023 — Present · Gurugram, IN

Education

• The Air Force School (TAFS), Subroto Park

  High School

  1986 — 1999

• Delhi University

  B. Com (Pass)

  1999 — 2002