Ravi Srivastava

About Ravi Srivastava

Experienced Information Technology with a demonstrated history of working in the…

Experience

1. Program Director Groupit Operation (Apac)

   Capgemini

   Jun 2018 — Present · Pune, IN

   Business Relationship and Engagement SPOC of IT for various Business Units covering APAC and America regions. Play Role of client advocate and facilitate new IT requirements of BU\'s. Need to interact with various experts across organization to ensure IT enablement needs are met to deliver to clients as per MSA/SLA.Manage operation Domain functions for Pan India. Perform IT program management function for new M&A.

Education

• Savitribai Phule Pune University

  MMS, Marketing Management

  1992 — 1994

• Wadia College ,University of Pune

  Bachelors, Electronics

  1989

• Savitribai Phule Pune University

  Msc (electronics), Electronics

  1989 — 1991

• Symbiosis Institute of Computer Studies and Research

  Master's Degree, Computer and Information Sciences

  1990 — 1992

• Indian Institute of Management, Calcutta

  EPBM, Business Management

  2008 — 2009

Skills

• Software Project Management
• Crm
• Leadership
• Agile Methodologies
• Management
• Contact Centers
• Software Documentation
• Sdlc
• Integration
• Global Operations
• Process Improvement
• Technical Support
• Business Analysis
• Customer Relationship Management (Crm)
• Vendor Management
• Project Planning
• Software Development Life Cycle (Sdlc)
• System Administration
• Training
• Hiring and Staffing
• Business Process Improvement
• Requirements Analysis
• Quality Assurance