Ravi Srivas
Head of Operation
- Role
- Operation Head at Sekurepe
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Operation Head
Sep 2025 — Present · New Delhi, IN
Lead end-to-end operational processes across digital payments, lending, compliance, and customer onboarding in a fast-paced fintech environment.• Collaborate with product, engineering, compliance, and customer support teams to streamline workflows and optimize operational efficiency.• Design and implement SOPs (Standard Operating Procedures) for risk management, KYC/AML compliance, and transaction monitoring.• Manage vendor and partner relationships, ensuring service-level agreements (SLAs) are met and performance metrics are monitored regularly.• Oversee daily transaction processing, fraud monitoring, chargeback handling, and reconciliation.• Analyze operational KPIs and generate weekly/monthly dashboards to support strategic decisions.• Play a key role in scaling operations during fundraising rounds, product launches, or market expansion efforts.
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