Ravi Somkuwar
Key Account Specialist | Operations Efficiency
- Role
- Key Account Manager at Blue Dart
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ravi Somkuwar
With over 13 years of experience in the logistics and supply chain industry, I am a seasoned customer service professional who is passionate about delivering exceptional customer experience and building long-term relationships with key accounts. I have a proven track record of leading and managing high-performing teams, resolving complex escalations, and enhancing operational efficiency and quality.Currently, I am a Senior Customer Service Executive at Allcargo Logistics Ltd, where I oversee the customer service operations for the contract logistics division. I work closely with the sales, operations, and finance teams to ensure smooth and timely delivery of services to our clients, including large enterprises and e-commerce platforms. I also leverage my analytical and negotiation skills to identify and implement solutions that optimize customer satisfaction and loyalty, as well as drive revenue growth and profitability for the organization.
Experience
Key Account Manager
Oct 2025 — Present · Mumbai, IN
Education
Sikkim Manipal University - Distance Education
Bachelor of Applied Science - BASc, Information Technology
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