Ravi Singh Chauhan
Vice President – Operations & Support | Technology Operations Leader | Lean Six Sigma | Driving Efficiency, Scale & Customer Success
- Role
- Vice President Operations at HostBooks Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ravi Singh Chauhan
23+ years’ experience in IT Operations, Customer Support, Service Delivery, and Digital Transformation across global tech organizations. Expertise in Cloud Operations, IT Service Management (ITSM), Compliance, and Security for high-growth technology environments. Proven results:Reduced operational costs by 25% through process optimization & automation.Improved SLA compliance to 99.9% and increased customer satisfaction by 20% YoY.Scaled support operations to global users with measurable business impact.Boosted efficiency by 30% via Lean Six Sigma-driven process improvements. Skilled in vendor management, partner ecosystem development, and business continuity planning. Strong background in building high-performance teams, fostering innovation, and driving cross-functional collaboration. Passionate about leveraging Lean Six Sigma methodologies, data-driven insights, and automation to achieve operational excellence and sustainable growth.
Experience
Vice President Operations
Jan 2016 — Present · IN
Empowering professional with exemplary skills in business management. Possess strong leadership and communications skills. Geared up to motivate, inspire and empower team to be competent employees and good representatives of company.
Education
Lucknow University
Bachelor of Commerce - BCom
1998 — 2001
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