Ravi Singh Bisht

Assistant Manager (Pan India) - Transport Operations (Blue Spring) @Google

Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2023 — Present

Assistant Manager (Pan India) - Transport Operations (Blue Spring) @Google

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Gurugram, IN

Managed end-to-end SPOT rental transportation operations across Pan India ensuring adherence to service-level agreements and Google standards.• Effectively handled all GUTS requests related to SPOT rentals with prompt resolution and user satisfaction.Oversaw executive transport (G RentL) requirements for senior leadership (VP level and above), delivering seamless, high-quality service experiences.Coordinated and executed transport bookings for pan-India and event-specific requirements, with strong focus on accuracy and timeliness.Maintained comprehensive records and real-time tracking of all bookings using structured trackers and data logs.Handled last-minute itinerary changes and cancellations with professionalism and agility.Provided 24/7 emergency support and assumed full ownership of transport operations during critical needs.Implemented optimization strategies for vehicle utilization and route efficiency.Supervised chauffeur workforce, including shift planning, attendance tracking, shift register updates, and pre-shift briefings.Prepared daily, monthly, and quarterly operational reports to drive data-driven decision-making.Ensured punctual vehicle dispatches through real-time vehicle tracking and performance checks.Oversaw G RentL parking logistics and ensured smooth coordination across multiple locations.Maintained Purchase Order (PO) trackers, monitored actual spends, and managed accrual entries.Conducted invoice verification and coordinated with stakeholders to resolve payment clearance issues.Compiled and presented Management Information System (MIS) reports and business review decks for leadership.Organized transportation for internal/external events, collaborating with points of contact (POCs) for seamless execution.Possessed in-depth knowledge of local routes and topography for efficient routing.Managed airport Meet & Assist services for key personnel when required.

EDUCATION

2005 — 2010

New Delhi

Bachelor's degree, Zoology/Animal Biology

SKILLS

TourismMisHospitalityOperations ManagementCustomer SatisfactionHospitality IndustryTeam ManagementTime ManagementFront OfficeHotel ManagementHotelsRevenue Analysis

ABOUT RAVI SINGH BISHT

Assistant Manager (Pan India) - Transport Operations at Google (Blue Spring)

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Ravi Singh Bisht — Assistant Manager (Pan India) - Transport Operations (Blue Spring) at Google in Delhi, DL, IN | Unifers