Ravi S.
General Manager, Tulsa Marriott Southern Hills & Ruffin Event Center | Int’l Luxury Curator | Hotel General Manager | Certified Hospitality Professional | Awarded Hospitality Leader | A Very Content & Passionate Enabler
- Role
- General Manager, Tulsa Marriott Southern Hills - Ruffin Hotels of Tulsa at Marriott Hotels
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Ravi S.
With 5 years as General Manager at Tulsa Marriott Southern Hills, I bring extensive…
Experience
General Manager, Tulsa Marriott Southern Hills - Ruffin Hotels of Tulsa
Aug 2021 — Present · Tulsa, OK, US
Managing 200 employees, boosting associate engagement scores by building trust with a team, setting achievable goals, executing employee training and brand-specific, guest-focused initiatives• Revitalized the hotel by completing renovations and strengthening sales, F&B, housekeeping & teams• Increased revenue and achieved double-digit ADR & RevPAR growth by optimizing a mix of business• Enhanced F&B operations, guest loyalty, and property upgrades, resulting in a 30% EBITA• Led the completion of the multi-million dollar renovation project that had been halted due to COVID• Elevated ADR by $11 over three years through data-driven forecasting and strategic pricing• Improved guest satisfaction scores from 65.2 to 85.3 and sustained high performance for 2+ years• Achieved 90%- Outstanding results with multiple QA inspections complying with brand standards
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