Ravi Shankar Sharma

Customer Support Assistant Engineer at Lumax Ituran Telematics Pvt Ltd Gurugram II connected vehicles-Telematics, ADAS|DMS

Role: Customer Support Assistant Engineer at Lumax World
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

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About Ravi Shankar Sharma

A passionate Assistant Engineer with over 3 years 10 Months of experience. I am driven by…

Experience

Customer Support Assistant Engineer
Lumax World
Feb 2022 — Present · Gurugram, IN
Dynamic Customer Support professional with 3 years 4 months of experience in enhancing operational and customer satisfaction.Skilled in managing teams and overseeing daily operations, ensuring issues are swiftly diagnosed and resolved. Expertise in fleet management software and customer escalation drives strategic planning and continuous improvement. A strong analytical mindset and adaptability foster effective problem solving in high pressure environments. Committed to leveraging technical knowledge and teamwork to deliver exceptional Support and solutions

Contact information

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•••••@lumaxworld.in
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Current company

Lumax World

Motor Vehicle Manufacturing · 3.1K employees · Founded 1945 · Gurgaon, India

Founded in 1945, Lumax Group is a leading conglomerate in India’s automotive industry, with a rich legacy of 8 decades of manufacturing & supplying high-quality automotive components. In FY2025, Lumax achieved a brand revenue of ₹10,045 crores, highlighting its market prominence. The group operates through its flagship companies: Lumax Industries Limited, specialising in automotive lighting solutions, & Lumax Auto Technologies Limited, offering diverse components like mechatronics, alternate fuel systems, advanced plastics, structures & control systems & aftermarket products through its 42 state-of-the-art manufacturing facilities & 6 engineering centres, including international hubs in Taiwan & Czech Republic. It is committed to fostering a culture of excellence with a workforce of over 15,000 employees. Strategic partnerships with Stanley Electric, SL Corporation, Mannoh, Cornaglia, FAE, Ituran, Yokowo, JOPP, Alps Alpine, IAC & Greenfuel enhance Lumax’s technological expertise helping it serve nearly all major OEMs in India, export markets, & the aftermarket. Automotive: Lumax Industries Limited Lumax Auto Technologies Limited Lumax Mannoh Allied Technologies Lumax Cornaglia Auto Technologies Lumax Ituran Telematics Lumax FAE Technologies Lumax JOPP Allied Technologies Lumax Yokowo Lumax Alps Alpine India IAC India Greenfuel Energy Solutions SL Lumax Lumax Ancillary Travel: Uniglobe Lumax Travel

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