Ravi Shankar Ojha
Customer Service Manager @Orange Business
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WORK HISTORY
Customer Service Manager @Orange Business
Gurugram, IN
EDUCATION
Indira Gandhi National Open University
MCA, Computers
SKILLS
ABOUT RAVI SHANKAR OJHA
Masters in Computer Applications with 12+ years of Industry experience in Technical Support, Network Optimization, Network Augmentation, Network Migration and Maintenance.JNCIS-ENT/SP Certification• Exposure to Service Provider/Enterprise Routing and Switching Platforms – Cisco/Huawei/Juniper• Currently working on to enhance my exposure to Nokia Routing Services Platform.Data Technologies – OSPF, IS-IS, BGP, L3VPN,L2VPN, VLAN, VTP, HSRP, VRRP, SVI, Service Provider Bridging, SVLAN, CVLAN, VPWS, VPLS, STP, BGP-EVPN, Segment Routing, MPLS, MPLS-TE, RSVP,EVPN, CISCO VIPTELA SDWANHands on Experience in VMWARE ESXi, Internet Gateway, Core and PE Device Management and Configuration.Strong Windows and Linux Operating System Experience.Strong adherence and work in accordance to ITIL and Change Management Processes.Understanding of Cybersecurity Principles like CIA TRIAD, Incident Response, Business Continuity and Disaster Recovery Concepts, Access Control Concepts, Network Security and Security Operations.
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