Ravi Raj Singh
Associate Consultant @Tata Consultancy Services
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WORK HISTORY
Associate Consultant @Tata Consultancy Services
Saskatoon, SK, CA
Worked as ServiceNow Transition Lead, Handled CMDB, ITOM areas. Application onboarding and off boarding. Have also worked as IT Service Management Business Process Lead for previous client managing ITIL processes, ServiceNow and other ITSM tools for a Global Account.
EDUCATION
Guru Gobind Singh Indraprastha University
BTECH, Information Technology
Symbiosis Centre for Distance Learning
PGDIT, Information Technology
SKILLS
ABOUT RAVI RAJ SINGH
Tata Consultancy Services relies on their expertise as a ServiceNow CMDB, CSDM, and Discovery Consultant to enhance IT service management and implement ITIL-aligned processes across global accounts. By leveraging ServiceNow tools, they contribute to effective configuration management and streamlined service delivery. With over Ten years of experience in IT service management, I bring strong capabilities in ITIL processes, ITSM tools and ServiceNow Implementation. My goal is to empower organizations with robust service operations and customer-focused solutions, ensuring alignment between technology and business outcomes.
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