Ravi Prakash Gupta
Product Leader | IIM Kozhikode | Fintech, eCommerce, Healthtech , Edtech | Startups | Ex - UHG(Optum) , Alight Solutions , HCL
- Role
- Principal Product Manager at Capco
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ravi Prakash Gupta
Passionate, innovative, and goal-oriented Senior Product Manager with 8.5 years of dedicated experience in product management and a total of 14 years of comprehensive experience. Proven track record in spearheading product development, from ideation to successful launch, across diverse domains including Fintech (card payments, BNPL, ACH), EdTech, eCommerce, Healthcare, and Landscaping. Expertise in customer-centric strategies, SAAS solutioning, proficient in B2B, B2C, and B2B2C business models for Mobile & Web applications. Adept at Agile methodologies, feature prioritization, and stakeholder collaboration. Excels in market research, user journey, and competitor evaluation to drive product excellence. A persuasive communicator and motivator, adept at leading cross-functional teams to achieve milestones and deliverables. Committed to continuous learning and staying abreast of industry trends. Core competencies:Product Vision and StrategyProduct RoadmapsFeature PrioritizationRequirement GatheringUser Research Competitor & Trend AnalysisUser Flow, Mind Maps, & WireframingPRDs, User Manual & Training VideoA/B Testing & UATProduct Management LifecycleAgile Scrum & Kanaban FrameworkValue PropositionOKRs, KRAs, KPIs Metrics TrackingGTM StrategyROI AnalysisStakeholder Management
Experience
Principal Product Manager
Jan 2026 — Present · IN
Leading product strategy and execution for SMB Merchant Platforms at Worldline, one of Europe’s leading payments providers, delivering end-to-end acquiring and payment acceptance solutions across Card Present, Card Not Present, POS, and digital channels.Own full product ownership from vision to delivery, driving roadmap definition, platform modernization, and growth strategy for SMB merchant acquisition and engagement.Core Responsibilities & Impact• Defined and executed product roadmap for the SMB Merchant Portal covering onboarding, KYC, settlement visibility, transaction analytics, and payment operations• Led cross-functional tech teams (Engineering, Architecture, UX, Data, Compliance) operating in Agile/Scrum model with direct backlog ownership and sprint governance• Built scalable capabilities supporting Tap to Pay, Card Payments (Visa/Mastercard/AMEX), POS integrations, Wire Transfers/SEPA, and digital acceptance solutions across European markets• Drove merchant self-serve capabilities including terminal management, chargeback handling, reporting dashboards, and reconciliation workflows• Partnered with acquiring, risk, and regulatory teams to ensure PSD2, SCA, AML, and PCI-DSS compliance alignment• Defined growth strategy focused on SMB activation, payment volume expansion, feature adoption, and retention• Leveraged data analytics to improve onboarding conversion, reduce merchant drop-offs, and optimize transaction success rates• Enabled API-first integrations for third-party platforms and ecosystem partnersOperating at platform scale, influencing multi-country rollouts and aligning product delivery with commercial, regulatory, and operational objectives.
Education
Maharaja Surajmal Institute Of Technology
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2007 — 2011
Indian Institute of Management, Kozhikode
Executive MBA
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