Ravi Palanisamy

Role: Engineering Specialist - Omni Channel Servici at American Express
Location: Phoenix, AZ, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Ravi Palanisamy

A contact center technology expert with rich experience in enterprise architecture…

Experience

Engineering Specialist - Omni Channel Servici
American Express
May 2017 — Present

Skills

Cisco Technologies
Unified Communications
Integration
Pre-Sales
Requirements Analysis
Computer Telephony Integration
Avaya Communication Manager
Ivr
Sdlc
Business Analysis
Contact Centers
Icm
Avaya
Solution Architecture
Telecommunications
Acd
Telephony
Strategic Planning
Vendor Management
New Business Development
Cti
Voip
Genesys
Service Delivery

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
Direct dial
+14•••••••25

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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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About Ravi Palanisamy

Experience

Engineering Specialist - Omni Channel Servici

Skills

Find verified contacts for anyone on LinkedIn