Ravi Lal
Assistant Manager Ii @Icici Bank Limited
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WORK HISTORY
Assistant Manager Ii @Icici Bank Limited
Jaipur, IN
As a e-Relationship Manager at ICICI Bank, I am dedicated to building lasting customer relationships through proactive financial guidance, seamless digital support, and personalized banking solutions. My role blends financial expertise with technology-driven engagement to ensure clients experience convenience, trust, and value in every interaction.I focus on understanding customer needs, identifying suitable banking and investment products, and providing tailored solutions that help them achieve their financial goals. My commitment lies in creating a positive impact through professional integrity, client satisfaction, and continuous learning.Core Skills- Relationship Management Customer Engagement & Retention Cross-Selling & Upselling of Banking Products Investment & Insurance Advisory Loan and Credit Card Portfolio Management Financial Needs Analysis🤝 Digital Banking Support & Problem Resolution Target Achievement & Business Growth🧠 Communication & Interpersonal Skills CRM & Banking Software Proficiency
EDUCATION
Coursera
Digital Marketing Executive , |SEO| & |SMM|
Ranchi University, Ranchi
Master of Business Administration - MBA, Accounting and Finance
MARKHAM COLLEGE OF COMMERCE, HAZARIBAG
B.Com, Accounting and Finance
ABOUT RAVI LAL
Finance is not merely about making money; it’s about achieving our deep goals and…
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