Ravi Ladva
Support Team Lead @The Craneware Group
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WORK HISTORY
Support Team Lead @The Craneware Group
Edinburgh, GB
As the coordinator of a team of software support representatives under the guidance of the Software Support Manager, responsibility is to maintain the smooth functioning and overall health of daily processes. Also expected to actively engage in Lean and other process improvement initiatives, aiming to enhance support response time and streamline interdepartmental procedures on an ongoing basis.
EDUCATION
University of Chester Business School
Master of Science - MS, Business, Management, Marketing, and Related Support Services
6th Form College Solihull
Diploma, Business Studies
Canterbury Christ Church University
BSc, Business Studies and Religious Studies
SKILLS
ABOUT RAVI LADVA
I’m a hardworking and determined individual I love to adapt myself to meet the aims and objectives that I set myself or are required of me. I hope to add value through my pool of knowledge and skills by working towards goals that have a positive impact. I wish to continue sharpening my skills, widen my perspectives. I love spending reading, spending time with my family and studying.
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