Ravi Kusuma
Senior Vice President | Global AI Transformation Leader | ServiceOPs | RevenueOP| Agentic AI | ServiceNow | Security | Telecom | Retail Media
- Role
- Senior Vice President at iOPEX Technologies
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Ravi Kusuma
Global Business Leader with 25 years of sales & management success in North America working with Fortune 50 companies in Enterprise Data and AI. Experienced in P&L management, New Sales, Business development, Account management, Alliance management with specialization in large Cloud transformation, digital transformation, Digital engineering, telecom software sales, IT professional services, BSS/OSS, SDN/NFV, Infrastructure, Hosted Managed services, multi-country transformation, Cloud solutions, ServiceNow, Salesforce, Consulting and Outsourcing. Extensive experience in working with Fortune 50 customers such as Verizon.
Experience
Senior Vice President
May 2024 — Present · Dallas, TX, US
iOPEX is an \"Intelligence as a Service\" company that embeds agentic AI directly into enterprise operations — not as a layer on top, but woven into the workflows that drive real business outcomes. With a catalog of 31 independent Agentic AI spanning customer experience, field services, marketing commerce, and revenue operations, iOPEX helps organizations automate at scale while keeping humans in the last mile. Unlike traditional consulting models, iOPEX operates on outcome-based pricing — clients pay per transaction or per result, not a fixed retainer — making AI adoption both low-risk and measurable. Trusted by Fortune 100 enterprises with partnerships alongside the Big 4 and top SaaS players.
Education
Indian Institute of Technology, Kharagpur
Masters of technology
Osmania University
Engineering
University of RWTH Aachen, Germany
Masters Thesis, Computer Numerical Modelling, Finite Element, Optimization techniques
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