Ravi Kumar
Sr ServiceNow Integration Developer/ Admin at OTIS
- Role
- Sr Servicenow Integration Developer Admin at Otis Elevator Co.
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ravi Kumar
Highly skilled and results-driven Senior ServiceNow Developer with over 8+ years of experience in designing, developing, and implementing customized solutions across the ServiceNow platform. Expertise spans multiple ServiceNow modules including IT Service Management (ITSM), Human Resources Service Delivery (HRSD), Strategic Portfolio Management (SPM), integrations with third-party systems, and Virtual Agent implementations. Adept at aligning IT services with business goals to drive process efficiency, enhance user experience, and deliver scalable, enterprise-grade solutions.Leveraging a deep understanding of the ServiceNow platform, I specialize in building and optimizing workflows, automating complex processes, and integrating disparate systems using APIs and web services. My experience in ServiceNow scripting, UI/UX customization, and data model configuration has enabled the successful deployment of tailored solutions that address unique organizational needs while adhering to industry best practices.
Experience
Sr Servicenow Integration Developer Admin
Jan 2025 — Present · Ottawa, ON, CA
Education
Jawaharlal Nehru Technological University
Bachelor’s Degree, Electrical and Electronics Engineering
2009 — 2013
San Francisco Bay University
Master’s Degree, Electrical Engineering
2014 — 2015
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