Ravi S K.
Senior Delivery Manager | Data & Technology Delivery | Process Excellence | Continuous Improvement
- Role
- Senior Delivery Manager at Experian
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ravi S K.
With over 18 years of experience in IT service delivery, infrastructure management, and cloud operations, I specialize in driving operational excellence, scalability, and security across diverse technological landscapes. My expertise lies in implementing ITIL frameworks, SRE principles, and DevOps practices to optimize processes, reduce downtime, and enhance service quality. I am passionate about aligning IT strategies with business objectives, delivering ROI-driven roadmaps, and executing transformative technology initiatives.Throughout my career, I have successfully led high-performing teams, fostered collaboration and innovation while ensuring alignment with organizational goals. My hands-on experience with AWS, Azure, Kubernetes, Docker, Terraform, and CI/CD pipelines has enabled me to drive automation and enhance system reliability. Notable achievements include reducing Mean Time to Resolution (MTTR) by 85%, cutting infrastructure vulnerabilities by 85%, and earning multiple awards for outstanding team performance and process innovation.I am committed to delivering exceptional service, optimizing cost efficiency, and elevating customer satisfaction. Whether it’s spearheading automation initiatives, improving SLA adherence, or enhancing visibility and accountability in operations, I thrive on solving complex challenges and delivering measurable results.
Experience
Senior Delivery Manager
Jan 2026 — Present · Hyderabad, IN
Education
Kumaun University, Nainital
Bachelor of Arts - BA, Economics
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, Management Information Systems and Services
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