Ravi Kant Bajaj

About Ravi Kant Bajaj

I’m a seasoned IT & Delivery Management leader with 25+ years of professional experience, including 20+ years in the IT industry and 5+ years across sales and marketing. I specialize in end-to-end delivery of large-scale SAP programs within complex global delivery models, having led engagements for organizations such as IBM, Capgemini, and Atos.My core expertise lies in SAP S/4HANA transformations, including greenfield implementations, ECC-to-S/4HANA migrations, template rollouts, AMS, and global support engagements. I bring deep hands-on and leadership experience across S/4HANA, ARIBA, EWM, OTC, P2P, CS, and Finance, consistently delivering against scope, SLAs, timelines, budgets, and quality benchmarks.I’ve led large, cross-functional global teams of 60+ resources, driving delivery excellence, capacity planning, resource optimization, service transition, stabilization, and steady-state operations. I’m known for establishing strong governance frameworks, standardized KPIs, dashboards, and delivery models that improve transparency, service health, and client satisfaction.As a trusted client partner and senior escalation point, I focus on building long-term relationships, improving retention, and ensuring delivery stability across mission-critical programs. I also bring strong experience in SAP data migration (OTC, P2P, Finance) using DMC, LSMW, BAPI, BDC, ALE/IDOC, along with Last Mile Distribution (LMD) configurations for FMCG and beverage industry clients.Beyond delivery, I actively contribute to automation and operational excellence initiatives (including UiPath RPA), competency building, recruitment, and training, as well as pre-sales and account mining. I’ve successfully helped set up centralized monitoring and 24×7 support models to reduce escalations, optimize costs, and improve overall operational efficiency. Certifications: PMP | ITIL | Scrum Focus Areas: SAP S/4HANA | Global Delivery | Program & Portfolio Management | AMS | Client Engagement | Automation | Integration

Experience

1. Delivery Lead Sd Dsd

   IBM

   Nov 2019 — Present · Mumbai, IN

Education

• Symbiosis Centre for Distance Learning

  PGDBA, Marketing

• Kurukshetra University

  Master's degree, Computer Programming, Specific Applications