Ravi Johal

About Ravi Johal

The swiss army knife of CRM, with Microsoft Dynamics & EngageRM platform. The capabilities are endless and I use my expertise to help clients automate and streamline processes for a smoother experience.*I\'m a dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing new strategies, and striving to success.* Skilled in cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges.* Adaptable individual with a strong ability to work independently, creating effective reports, as well as developing new business leads that further establish organisational goals.

Experience

1. Customer Solution Manager

   Engagerm

   Oct 2024 — Present · Miami, FL, US

   Spent 3 months in Los Angeles (Jan-April 2025) to work in region with clients. Relocated to Miami in January 2026

Education

• Solihull Sixth Form College

  A-Levels, History, ICT, Government and Politics

  2011 — 2013

• University of Westminster

  Bachelor of Arts - BA, Business Management

  2013 — 2017

• Kings Heath Boys School

  GCSE`s, GCSEs

  2006 — 2011

Skills

• Teaching
• Time Management
• Business Process Improvement
• Data Analysis
• Punjabi
• Teamwork
• Team Leadership
• Foreign Languages
• Public Speaking
• Negotiation
• C
• Student Leadership
• Social Media
• Customer Service
• Research
• Business Intelligence
• Communication
• Photoshop
• Strategic Planning
• Management
• Budgets
• Analysis
• C++
• Java
• Business Analysis
• Access