Ravi Bhat

About Ravi Bhat

HR Shared Services professional with 6+ years of experience leading project transitions…

Experience

1. Human Resources Specialist - Sme

   EY

   Sep 2024 — Present · Bengaluru, IN

   Managed Team of 3 members overseeing flawless daily operations.•Trained and mentored new hires, and junior employees to equip them with the adequate process knowledge and skills.•Collaborated across teams and projects to implement timely improvements, align with the goals and deliver timely results.•Managing the right workforce and holiday staff planning.•Team performance review and timely feedback on team performance•Managing Employee Hire to Retire Action in a shared services environment.•Handled multi-level transaction validation and quality checks for wide rang of population across APAC and AMEA regions.•Handled SOP creations and validation against the organizational standards and set targets.•Handled medium to complicated reporting from the payroll input standpoint and display dashboards.•Ensuring timely service delivery with at most accuracy and zero to minimal scope for error.•Handled level 2 and 3 client escalations and managed client calls for process improvements and implementations.•Evaluating and implementing multi tool integration, specifically Workday and SAP, for a smooth and flawless workflow.•Handled Monthly business review meetings with management and stakeholders.•Case Management on Service-now/Snow-Pro.•Acted as a first point of contact for multiple country specific stakeholders.•Has been part of Workday Improvement Team and tested the live scenarios to obtain and eliminate the challenges faced by the team.•Query Management through Service Now.•Segregation of pay impacting data from multiple sources like SAP, Pro-Time and workday for the final payroll input file.

Education

• Mangalore University

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• Mangalore University

  Master of Commerce, Human Resources Management and Services