Ravi Bhalla
Vice President, Ai Data Services and Trust & Safety Practice @Concentrix
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WORK HISTORY
Vice President, Ai Data Services and Trust & Safety Practice @Concentrix
London, GB
Responsible for developing & implementing strategies to ensure user safety, risk mitigation & platform integrity and work closely with partners for growth management
EDUCATION
Periyar University
MBA, International Business Management & Project Management
IEC UNIVERSITY
Master of Business Administration - MBA, Marketing
Indira Gandhi National Open University
Bachelor of Science, Hospitality Management
ABOUT RAVI BHALLA
With over 22 years of experience in process management, operations management, customer relationship management, team management and leadership, sales and business development, I am a growth hacker and a business strategist who believes in execution and implementation with a clear vision, goals, and strategy. As the VP of Trust & Safety practice at Concentrix, I am responsible for developing and implementing strategies to ensure user safety, risk mitigation, and platform integrity, and for working closely with partners for growth management.I am also a certified lead auditor in critical business standards like QMS and ISMS, and have a proven track record of managing and growing a very large global account and partnership, achieving 5x growth in scale and revenue, and managing delivery from 8 global sites. I have a strong domain expertise in trust and safety, customer relationship management, and strategy, and I am passionate about delivering excellence and value to my clients and stakeholders. My mission is to scale trust and safety for global partnerships at Concentrix, and to create a positive impact on the online ecosystem.
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