Ravi Arora
- Role
- Senior Network Specialist at HCLTech
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Ravi Arora
MCA (Master in Computer Application)| Certified Network Engineer | CCNP Enterprise…
Experience
Senior Network Specialist
Nov 2021 — Present
Working on SD-WAN (Velo Cloud) Technology. Handling SD-WAN upgrade, HA failover activities. Handling Catalyst Switches, Nexus Switches, Cisco Routers, AP’s, WLC, SD-WAN (Velo Cloud). Working on Tools: SolarWinds, Cisco Prime, CIMC, WLC, Jump Server, Cisco DNAC. Handling user based incidents, Service Request and problem tickets. Handling P1/P2 incidents and driven them to closure. Co-ordinate with L3 Team for escalations. Handling incident management and coordination with 3rd Party Vendor and Collaboration with Teams.
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