Raven Shelvin

Medical Network Manager @RVO Health

Lafayette, LA, US
EMAILS
r•••••••@rvohealth.com
MOBILE NUMBERS
+16•••••••23

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WORK HISTORY

Oct 2019 — Present

Medical Network Manager @RVO Health

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The #1 digital health and wellness property, reaching more people on their road to well-being than any other property.NOW HIRING Licensed Clinicians to work remotely and review medical content! • Lead and mentor the Medical Network team, providing strategic direction to align operations with business needs and organizational goals.• Collaborate closely with Medical Affairs, MSI, Medical Product Advisors, and the Chief Medical Officer to improve processes, track KPIs, and resolve internal requests efficiently.• Manage and maintain RVO Health’s external Medical Network, ensuring access to a broad and diverse range of medical professionals with the right expertise.• Proactively identify, source, recruit, and onboard new Medical Network members to meet dynamic business needs.• Oversee the medical review process, ensuring timely and high-quality reviews to meet monthly and annual production goals.• Track and analyze KPIs, assessing member performance, operational efficiency, and alignment with organizational objectives.• Oversee the billing process for all Medical Network projects, ensuring timely communication and accurate payment processing.• Collaborate with internal stakeholders on content, product development, and business initiatives to streamline processes, reduce redundancies, and implement automation.• Develop and implement best practices for Medical Network training, ensuring consistency and alignment with organizational goals.• Manage Medical Network requests in CMS and Asana, ensuring efficient and timely responses and project completion.• Regularly audit and update internal systems, practices, and databases to integrate the latest technology and automation tools.

EDUCATION

N/A

University of Louisiana at Lafayette

Bachelor’s Degree

SKILLS

OutlookTeam BuildingCustomer ExperienceProduct MarketingCall CentersMicrosoft WordTeam LeadershipMicrosoft ExcelRetailSocial MediaMarketingMicrosoft OfficeSalesInventory ManagementAccount ManagementCustomer RetentionCustomer ServiceTime ManagementCustomer SatisfactionLeadership

ABOUT RAVEN SHELVIN

Experienced manager with a demonstrated history of working in the the legal and…

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