Raven Johnson

HR Talent Management Oop @Kelly Professional & Industrial

Richardson, TX, US

Supervised HR operations for multiple accounts, ensuring alignment with client needs and organizational policies.• Developed and implemented HR strategies tailored to account management teams, enhancing employee engagement and productivity.• Managed recruitment processes for account management roles, including job postings, candidate sourcing, and interview coordination.• Provided guidance and support to account managers on employee relations, performance management, and conflict resolution.• Led onboarding and training programs for new hires in account management, fostering a smooth transition and integration.• Collaborated with account leaders to identify workforce planning needs and develop succession planning strategies.• Conducted regular audits of HR processes and compliance with legal regulations to minimize risks and enhance operational efficiency.• Facilitated performance management processes, including goal-setting sessions and performance evaluations, ensuring alignment with business objectives.• Analyzed HR metrics and prepared reports for senior management to inform strategic decision-making.• Acted as a liaison between HR and account management teams to ensure effective communication and support.

Colorado State University

Bachelors of Science, Animal Sciences