Raveesh Jaiswal

About Raveesh Jaiswal

A Learning & Development and HR professional with over 20 years of comprehensive experience, known for steering strategic initiatives and supporting organizational growth. Expertise includes Strategic learning partnering, Performance consulting, Leadership development, and managing Learning & Development operations on a global scale.Current role: Leading the \'Learning Business Partnering\' team, driving strategic alignment between business goals and learning initiatives.Core competencies: • Business-aligned performance consulting: Diagnosing performance gaps and crafting solutions to enhance organizational effectiveness and employee productivity• Leadership development: Designing bespoke programs that cultivate and drive transformational leadership amongst the Enterprise and Executive leadership• End-to-end L&D operations management: Overseeing all aspects of Learning & Development functions from needs analysis to program evaluation• Establishing learning functions at global delivery centers: Setting up and scaling learning operations across multiple geographic locations• Capability development projects and Organizational Development/ Effectiveness interventions: Leading initiatives that enhance workforce capabilities and drive organizational change• Performance coaching: Providing individualized coaching to optimize performance and career growth• Creating and curating bespoke learning solutions: Developing customized solutions that meet the unique needs of diverse audiences• Learning programs facilitation: Facilitating interactive and engaging sessions that promote knowledge retention and application• Change management: Managing the people side of change to achieve desired business outcomes• Program and Project management: Leading complex projects from conception to completion, ensuring timely and within-budget deliveryIndustries served:• Business Process Management: Optimizing processes and enhancing employee capabilities to improve service delivery and operational efficiency• Hospitality: Driving employee engagement and service excellence with a deep understanding of the industryAcademic credentials- PGDBA (Human Resource Management) from Symbiosis, Pune- B.Sc (Hospitality & Hotel Administration) from IHM Hyderabad

Experience

1. General Manager - HR, Learning Academy

   WNS

   Apr 2022 — Present · Pune, IN

Education

• Symbiosis Centre for Distance Learning

  PGDBA (Human Resource Management), Business Administration and Management, General

  2006 — 2009

• IHM Hyderabad

  B.Sc in Hospitality and Hotel Administration, Hospitality Administration/Management

  2002 — 2005

Skills

• Performance Management
• Team Management
• Competitive Intelligence
• Business Process Outsourcing (Bpo)
• Outsourcing
• Transition Management
• Management
• Process Excellence
• Mis
• Employee Engagement
• Training Delivery
• Training
• Service Delivery
• Organizational Development
• Human Resources
• Account Management
• Soft Skills
• Management Information Systems (Mis)
• Vendor Management
• Kpo
• Bpo
• Time Management