Ravali Balivada

Customer Success Manager | SaaS | HRMS

Role: Customer Success Manager at Keka HR
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Ravali Balivada

Well versed in payroll processing, leave and attendance management, timesheets, performance management, project management.First-hand knowledge about the platform and can configure and customize the platform as per the business requirements. Measure product usage metrics and assist businesses in increasing product adoption.Develop client relationships with a goal to promote platform adoption and retention. Identify bottlenecks in the operations and come up with improvements and process optimizations. Also working on upsells and which helps in increasing the revenue of rhe organization. Conducting monthly business review meetings with the clients and maintaining client relationships.

Experience

Customer Success Manager
Keka HR
Jan 2023 — Present · IN
Hands on experience on the product and help clients in managing payroll,timesheets,attendance management. B2B

Contact information

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Current company

Keka HR

Software Development · 1.3K employees · Founded 2015 · Seattle, Washington, United States

Keka is a leading unified HR and payroll platform that helps organizations run people operations with consistency, compliance, and operational clarity. It brings together hiring, onboarding, time and attendance, performance management, payroll, and core HR workflows in a single system designed for scale. Keka supports accurate and compliant payroll operations, helping organizations manage statutory requirements, reduce manual effort, and improve payroll reliability. The platform enables HR teams to standardize processes, managers to gain clear workforce visibility, and employees to access essential workflows through a secure, mobile-first experience. Used by 12,500+ organizations across the world, Keka supports distributed and global workforces by enabling structured people processes in various roles, locations, and employment types. Headquartered in Seattle, Washington, Keka is built for growing and enterprise organizations that require dependable people systems to support business continuity and long-term growth.

keka.com

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