Raul Reta

Packaging Field Service Technician @GEA Group

CA

GEA Food Solutions North America Inc. is a worldwide leader in providing preparation, processing, and packaging total solutions for both the food and non-food industry sectors. The global organization offers the most extensive range of advanced solutions on the market today, from single machines to complete turnkey production lines including software-based productivity and line management solutions.• Installation, service, maintenance, and repair thermoformers packaging equipment• Technical support to customers including troubleshooting and problem resolution• Training of customers’ operators and maintenance personnel. • Strong electrical aptitude, including motors, AC & servo drives, electrical circuitry, PLC and PC based control systems• Strong mechanical aptitude including power transmission systems, pneumatics, and hydraulics• Experienced troubleshooter on electro-mechanical systems• Able to multi-task and work under extreme pressure• Strong analytical and problem-solving skills.• Self-motivated and highly organized, able to work independently.• Travelled internationally for commissioning of equipment, project meetings and technical presentations in the food industry • Executed international and domestic projects with a variety of vendors in a multidisciplinary engineering and high pressure environment.• Performed all phases of onsite commissioning activities to integrate measurement and control systems into customers industrial processes• Ensured customer expectations were exceeded and system performance was within specifications• Performed design of experiment and root cause failure analysis and reports• Maintained positive rapport with clients and effectively resolved sensitive conflicts