Raul Garza
Program & Project Senior Manager at Verizon | PMP, CSM, CPO, Green Belt
- Role
- Senior Manager - Program & Project Management, Reverse Supply Chain Operations at Verizon
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Raul Garza
Solution-oriented and results-driven senior leader with 24+ years of experience and a…
Experience
Senior Manager - Program & Project Management, Reverse Supply Chain Operations
Jan 2022 — Present · Fort Worth, TX, US
Developed a Building Consolidation Plan that was used to systematically close three legacy facilities, which saved Verizon an estimated $4.8M a month. The Building Consolidation Plan was the result of strategically driving multiple workshops with internal and external stakeholders across the business and with our 3PL partners.• Led and managed a large cross-functional team to execute the Building Consolidation Plan and succeeded in migrating all Verizon inventory and processes out of the three legacy facilities.• Served as the Operations Team Representative in daily I.T. Systems conversations to monitor progress and champion the Operations Strategic Vision of systematic capabilities, which facilitated building consolidation by making the new Distribution Centers (DCs) fully operational.• Created a 4-year DC Diversification Physical Operations Project Plan, which provided a comprehensive roadmap with specific milestones so Verizon and the new 3PL could accomplish the following phases: Floor Layout & Rough Processing, Routing Logic & Business Rules, Proof of Concept / MVP Testing, Implementation Plan / Rollout Strategy, Ramp Plan, and Ongoing Maintenance / Post-Launch Activity.• Explored and analyzed opportunities to reduce returns processing costs, which led to an F-Grade Island Process Improvement with an annual inventory valuation uplift of $14.3M and added Samsung as a Trusted Vendor - allowing devices to bypass AQL Sampling, which will save $408K annually.• Led and influenced multiple cross-functional teams to collect requirements and packaged documentation to define the needs of a new, fully automated DC, part of which included reverse-engineering and creating detailed process flows for reverse supply chain manual processing and receiving exceptions handling.
Education
Mount Saint Mary College
Bachelor of Science in Business Management and Administration
2003 — 2006
Naval Postgraduate School
Master of Science in Management (MSM)
2012 — 2014
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