Raul Davila
Product Engineer Manager for New Commercial Notebooks & ZBooks at HP, Inc.
- Role
- Product Experience Service Manager for Commercial Notebooks Npi at HP
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Raul Davila
Sr. Engineer Project & Program Customer Experience Service Manager for high-end premium commercial notebooks and engineering mobile workstations. Member of several high-end platform engineering development teams for development of the HP EliteBook Series Notebooks and the HP ZBook Mobile Engineering Workstation. My team drives >99% on time New Product Introductions on Services & Support readiness key deliverable areas: Spare Parts, Service Tools, Documentation & Content, Training and Region readiness. Use knowledge and tools to influence the notebook development team decisions impacting product quality and customer experience.
Experience
Product Experience Service Manager for Commercial Notebooks Npi
Jan 2014 — Present
Sr. Engineer Project Manager for high-end premium commercial notebooks and engineering mobile workstations. Member of several high-end platform engineering development teams driving to >99% on time New Product Introductions for Services & Support readiness key deliverable areas: Spare Parts, Service Tools, Documentation & Content, Training and Region readiness. Use knowledge and tools to influence the notebook development team decisions impacting product quality and customer experience.
Education
Stanford University
Advanced Project Management, Project Management
2013 — 2013
Institute For Certification Of Computer Professionals
Certified Data Processor - CDP, Computer Science
1989 — 1989
Universidad Regiomontana S.C.
Bachelor's, Industrial Engineering & Computer Science
1977 — 1981
CETYS Universidad
Prepa, Preparatoria
1972 — 1974
Skills
- Process Improvement
- Management
- Software Project Management
- Scrum
- Sap Deployment
- Vendor Management
- Integration
- Project Portfolio Management
- Agile Scrum Master
- Requirements Analysis
- Business Process
- Stanford University Advanced Project Management Certified
- IT Service Management
- Release Management
- Pmo
- Sap Erp
- Business Analysis
- IT Strategy
- Project Management
- Business Process Improvement
- Cross-Functional Team Leadership
- Project Management Office (Pmo)
- Program Management
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