Raul Morales

Director of User Services

Role
System Administrator at Kb Technologies
Location
Fort Lauderdale, FL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

Experience

  1. System Administrator

    Kb Technologies

    Jul 2016 — Present · West Palm Beach, FL, US

    Support Engineer /Team Leader• Team leader of tech room, handle project list/schedule(s)/breaks etc.• Support Microsoft Windows server technologies (Server 2008 R2/2012/ 2016) operating systems, Exchange, DNS and Active Directory, and Virtualization platforms.(Includes Group policy, Create User-accounts/Email accounts, File permissions.)• Office 365 Support• Monitor performance of Windows server and server applications, identify root-cause and resolve issues.• Provide advanced desktop and application support, including new user setups, line of business application support, and hosted application support • Produce, maintains and update technical documentation.• Provide Desktop support to multiple clients over 400- via VNC/RDP/kaseya, Labtech• Provide great customer service to both our staff and external clients.• Produce, maintains and update technical documentation.

Education

  • DeVry University

    BS, Network Communication Management

    2009 — 2011

Skills

  • Legal Research
  • Time Management
  • Strategic Planning
  • Management
  • Team Building
  • Business Development
  • Project Management
  • Process Scheduler
  • Leadership
  • Microsoft Word
  • Legal Writing
  • Customer Service
  • Retail
  • Networking
  • Microsoft Excel
  • Powerpoint
  • Outlook
  • Negotiation
  • Microsoft Office
  • Sales
  • Loans

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Raul Morales — System Administrator at Kb Technologies in Fort Lauderdale, FL, US | Unifers