Ratnesh Singh

Amazon Mumbai||Ex Bigbasket||Ex Reliance Jio Infocomm Ltd||Ex VMART ||Ex Future Retail||Ex Reliance Retail||

Role: Operation Lead at Amazon
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

About Ratnesh Singh

Working towards an individual of value for as given below areas,Top Line.Bottom Line.Margins.P&L.Customer ServiceeCommerce Operation.Quick commerce Operation.Retail Store Operations.Telecommunication Security & Loss Prevention Business Operation.Retail-Digital,Fashion,Food,NFood.New Store Rollout.Renovation.Stakeholders collaboration.Employees Training & Development/Performance Appraisal.SAP Savvy.Establish Process.LEAs.

Experience

Operation Lead
Amazon
Jan 2026 — Present · Mumbai, IN
Pivoting Stakeholders to raise the Operation Excellence for best in class customer experience while optimising cost and driving productivity at large.

Education

P. K. ROY MEMORIAL COLLEGE, DHANBAD
Bachelor of Science (B.Sc.), Chemistry Hons
Regional College of Management, Bhubaneswar.
MBA, Marketing
2008 — 2010

Skills

Loss Prevention
Risk Management
Team Management
Sap Portal
Checklists
Space Planning
Stock Control
Sap
Business Strategy
Store Layouts
Be Your Own Boss
Workforce Planning
Entrepreneurship
Warehouse Operations
Operations Management
Human Resources
Shrink Reduction
Business Development
Retail Sales Analysis
Management Information Systems (Mis)
Succession Planning
New Store Development
Performance Appraisal
Team Coordination
Development of Employees
Sales and Promotion
Store Management
Retail Portals
Management
Team Building
Recruiting
Vendor Management
Customer Acquisition
Training & Development
Customer Retention
Customer Service
Administration
Store Displays
Customer Relationship Management (Crm)
Institutional Sales

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Ratnesh Singh

Experience

Operation Lead

Education

P. K. ROY MEMORIAL COLLEGE, DHANBAD

Regional College of Management, Bhubaneswar.

Skills

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