y V Ratna Srinivas

About y V Ratna Srinivas

Dynamic professional growth nearly 20 years of experience in the areas of…

Experience

1. Associate Director of Operations

   HighRadius

   Jan 2013 — Present

   High ability to develop operational strategies, policies and procedures in line with the operational requirements to ensure well managed and well maintained communities • Capable in managing the community services and company assets and to ensure that environmental health and safety, and quality programs are in conjunction with department\'s objectives. • Oversee vendor performances to assure full compliance with standards established within the service agreement and various processes adapted from audit compliances such as ISO SEZ/STPI, Fire Security Audit and External Audits. • Liaise with other department to resolve any FM operational issues • Manages the various aspects of Property Handover and Defects Liability management for Infrastructure and Common Areas in all Communities from an FM perspective. • Affluent knowledge to manage and develop a clear strategy which provides a smooth handover from construction to operation and establish the handover procedures of the project in both organic and inorganic expansions • Responsibility for managing the service provider and ensure that the service is delivered in line with the contract / SLA. • Monitors a close working relationship with all of the vendors under his/her control to ensure team delivering a high quality service. • Participate in the selection of contract services, vendor negotiation of service agreements and evaluate comparative statement and proposal documents. • Evaluate service provider performance and activities via monthly audit and identify needs for improvement or changes. • Full Budget Management. Budget preparation and monitor spending. • Supervises team, FMs & AMs, to ensure if they adhere to the company’s policy and standards in achieving goals. • Anticipates issues, prioritizes and plans the team for a proper action plan and ensure that they are completed within set deadlines • Define KPIs and track performance of team members

Education

• Sri Venkateswara University

  Master of Business Administration (MBA), HR & Marketing

  2011 — 2013

• Sri Y.N.College - Andhra University

  Bachelor of Commerce (B.Com.), Industrial Relations and Personnel Management

  1990 — 1993

• Andhra University

  Master of Commerce (M.Com), Banking

  2009 — 2010

Skills

• Recruitments
• Project Planning
• Sourcing
• Erp
• Administrative Work
• Business Development
• Team Management
• Facilities Management
• Negotiation
• Performance Appraisal
• Contract Negotiation
• Team Building
• Team Leadership
• Outsourcing
• Leadership
• Administration
• Business Process Improvement
• Event Management
• Management
• System Administration
• Performance Management
• Policy
• Business Analysis
• Human Resources
• Vendor Management
• Strategy
• Personnel Management
• Teamwork
• Corporate Social Responsibility
• Recruiting
• Talent Acquisition
• Screening
• Procurement
• Technical Recruiting
• Travel
• Training
• Bpo
• Crm
• Strategic Planning
• Project Management