Ratnadeep Shah
Cloud IVR Program Manager | Business Solution Analyst | IVR SME | Conversational Banking | Voice Biometric | CONTACT CENTER | IVR Analysis | Agile | GENESYS Cloud | CYARA | IVR Automation | NLP | NLCS
- Role
- Associate Director at HSBC
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Ratnadeep Shah
A solution-driven and detail-oriented IT Professional with experience working with…
Experience
Associate Director
Aug 2025 — Present · Pune, IN
Education
Smt. Kashibai Navale College of Engineering (SKNCOE)
B.E.
2007 — 2010
Skills
- Mantis
- Qtp
- Security Testing
- Test Automation
- Regression Testing
- Experience in Testing Web-Based and Client-Server Based Application
- Database Testing
- Testlink
- Sql
- Quality Center
- Manual Testing
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