Ratna Roy
Senior Project Manager
- Role
- Senior Project Manager at HCLTech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ratna Roy
With over a decade of corporate experience, I am an Assistant Team Lead at Accenture, a…
Experience
Senior Project Manager
May 2024 — Present · IN
Project Manager Lead (Telecom Industry)1. Project Planning & ExecutionSupport Lead PM to Develop and implement project roadmaps for network expansions, rollouts, and infrastructure upgrades.Define objectives, timelines, and key deliverables to align with business goals.Allocate resources efficiently to ensure on-time, within-budget project delivery.Assist Lead PM in risk assessment. Cross-Functional Team LeadershipLead network engineers, field technicians, IT, finance, and customer service teams.Assign responsibilities to ensure accountability and goal alignment.Foster a collaborative, high-performance culture that promotes problem-solving and innovation.3. Stakeholder Management & CommunicationAct as the primary liaison between internal teams, vendors, regulatory bodies, and leadership.Provide timely updates, reports, and presentations on project progress.Ensure compliance with regulations, SLAs, and customer expectations.4. Budget & Cost ManagementDevelop and oversee project budgets, ensuring optimal cost management.Identify opportunities to reduce costs while maintaining service quality.5. Process Optimization & Quality ControlImplement PM methodologies for workflow efficiency.Ensure compliance with quality control, telecom regulations, and safety standards.Continuously refine processes to enhance efficiency, scalability, and service reliability.6. Risk Management & Problem ResolutionProactively identify and address risks in network deployment and customer impact.Resolve bottlenecks, escalations, and project challenges with strategic interventions.Develop contingency plans to minimize service disruptions and ensure continuity.7. Performance Tracking & ReportingUse KPIs and metrics to monitor project progress, cost adherence, and service uptime.Analyze project outcomes and customer impact to drive improvements.Document lessons learned and best practices for future project efficiency.
Education
Bangalore University
BBM
2008 — 2011
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