Ratna Roy

About Ratna Roy

Summary:Salesforce Admin, SAFe, ITIL, AMDA (Accenture Management Development Academy in collaboration with ISB) and Solution Architecture Certified, having experience across Solution Architecture, Pre-sales and Program Management.• Experienced in analyzing Client Requirements/RFI/RFP, developing business case, evaluating products and services of vendors, defining solution offerings.• Defined solution architecture for 70+ key CMT customers across North America, EALA and AAPAC. • Led delivery teams as Program Manager and ensured timely and quality production releases. Was responsible for effort & cost estimation, resource planning, budgeting, risk management and quality management. • Well versed with platforms like DevOps, estimation models for SI and AO (both custom and packaged s/w) and delivery models like SAFe Agile/DevOps, Waterfall.• Senior Level Stakeholder Management both external (customer executives, vendor and technology partners) and internal (Accenture leadership for client account, contract delivery, SCS, capabilities, finance).Certifications:• Salesforce Admin certified by Salesforce.• SAFe 4 Agilist certified by Scaled Agile Inc.• Creativity and Innovation workshop, conducted by National Institute of Design (NID)• Big Data, Cloud Computing, & CDN Emerging Technologies by Coursera• ITIL® V3 (Information Technology Infrastructure Library)• Accenture Management Development Academy(AMDA) Gold by Indian School of Business (ISB).• AO Solution Architect certificationSpecific areas of expertise:• Solution Architecting involving multiple technologies : SFDC/Vlocity, Oracle RODOD (Siebel/AIA/OSM/BRM), Oracle CX(Sales/service/CPQ/Marketing ), TIBCO,SAP ERP, Oracle ERP, Workday Finance, ETL, Talend, Big data/Hadoop, Microsoft Azure. • Quality control, management reporting, risk planning• Managing the Program\'s schedule,budget

Experience

1. Senior Manager

   Accenture

   Jun 2021 — Present · Bengaluru, IN

Education

• Bangalore University

  BE