Ratna Kumar Telagathoti
Salesforce Trade Promotion Management Consultant | Salesforce Testing | Integration | SF TPM | Quality Engineering Analyst at Accenture
- Role
- Quality Engineering Analyst at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ratna Kumar Telagathoti
I am a Salesforce professional with 4 years of experience in Functional Testing…
Experience
Quality Engineering Analyst
Dec 2023 — Present · Bengaluru, IN
Provided end-to-end Salesforce integration support for ACTPM/CGTPM application, troubleshooting synchronization issues and ensuring smooth data flows between Salesforce, middleware, and SAP. Conducted daily monitoring & reporting of integration jobs and prepared status dashboards for business stakeholders. Utilized Postman for API calls (GET, POST, PUT) to validate data transfer and troubleshoot integration defects. Collaborated with SAP and D4GV teams to resolve cross-system issues, ensuring seamless connectivity. Performed functional, regression, and patch testing of Salesforce CGTPM enhancements, validating KPIs and business rules. Delivered minor development support for KPI tracking and system performance improvements.
Education
SRKR Engineering College
Bachelor of Technology
2017 — 2021
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