Ratish Pandya

About Ratish Pandya

Penn State alumnus who thrives on delivering outcomes in engagements with opportunities for learning and collaboration Deep consulting + implementation experience (25+ years) Proficient in ideation and value delivery across domains IT Leader with direct reporting to Senior Leadership Team Delivered complex global programs with culturally diverse teams in multiple time zones PMI® certified Project Management Professional Recipient of Chairman\'s, Key Performer, Manager of Quarter and Brand Champion Awards Consulting Quick understanding of specific context and nuances - Technical, functional and domain expertise in Retail, Manufacturing, Supply Chain, Information Security, Align scope, immediate next steps and build roadmap Manage cross functional teams, establish governance and reporting Back-fill strategic IT role for Customers (Program + IT Operations) Expert in IT Transformations, Product / Vendor Evaluations and Define IT Processes Optimized global delivery models: In-source / Outsource, Captive, Managed GIC, BOT Executed multi-year multi-million-dollar outsourcing contracts for Development, Support and Infrastructure Services Driven selection and implementation of enterprise grade applications (ERP, eCommerce, Service Desk) Established IT process framework, Project Management Office (PMO), Vendor Management Office (VMO) for customers DeliveryExperience of leading consulting, bespoke development, support and infrastructure teams to deliver key IT initiatives Established governance for complex global delivery Delivered Program, projects and managed IT operations for multiple engagements Led distributed customer and third-party teams on strategic initiatives Identified opportunities of reducing operating expenses and improve processes Expert in Building team, optimizing delivery models, establishing project, operations and governance processes for large Application Support, Development and Infrastructure engagements Managed multiyear digital transformation initiative for multitenant SaaS application: Transition to offshore development and support (From scratch to 250+ resources at peak). Plan and migrate infrastructure from data center to cloud Managed Global ERP rollout program (D365 F&O, Asset Management, AI, ML, BI, D365 HR and EDI) If you think I can be of any assistance, please get in touch or visit our website for details.

Experience

1. Project Director

   Systems Plus

   Jan 2025 — Present

   Lead, plan and manage program/ project delivery across geographies, Stakeholder groups, Vendors and Internal resources.

Education

• National Institute of Technology Raipur

  BE, Electrical Engineering

  1995 — 1999

• Christ Church Boys Senior Secondary School

  CBSE, Maths, Science

  1991 — 1995

• Penn State University

  MS, Electrical Engineering

  1999 — 2001

Skills

• Project Management
• Pmo
• Pre-Sales
• Pmp
• Governance
• Business Process Re-Engineering
• Program Management
• IT Service Management
• Sdlc
• Process Optimization
• Strategy
• Requirements Analysis
• Process Improvement
• Offshoring
• Consulting
• Management
• Team Building
• Service Delivery
• Business Analysis
• Outsourcing
• Requirements Gathering
• Sourcing
• Vendor Management
• Balanced Scorecard
• IT Strategy
• Performance Management
• Outsourcing Management