Ratish Nair
MS Expert - Managed Services Operations GNOC NAM & EMEA
- Role
- Ms Expert - Managed Service Operations at Nokia
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ratish Nair
30 years of working with 25 yrs in wireless & wired-line domain of telecom industry at…
Experience
Ms Expert - Managed Service Operations
Apr 2020 — Present · Chennai, IN
Working as MS Expert -Operations GNOC- Global Service Delivery (GSD) India.Handling MS deliveries for Nokia NAM & EMEA region. Active member for the transition of managed service contract from customer to Nokia operations, process adherence, tools check, resource training and updates. Involved in new process and procedure validation and implementation. Lead the delivery till we have streamlined operations meeting all agreed contractual SLA and quality parameters.Deliveries handled-(1) Frontier Communications,USA - TDM Switch, Transport & Data- Tier 1 (2) Lumen & Brightspeed (fka CenturyLink),USA-TDM Switch -Tier-2(3) Three, Ireland - 3G & 4G Core, IP & RAN delivery Awards & Recognition:(1) Fearless 2023- Successfully managing Brightspeed Delivery(2) P08 2022 GDC India RiseUp Winners | Awards - Collaboration & Enabling ExcellenceFlawless one year completion of Frontier II MS delivery.(3) Fearless 2022- successful setup of LUMEN & Frontier Communications Phase II operations(4) GDC Champion of the year 2021(5) Empowered 2021-Excellent Contract Launch- Frontier Communications Phase II.(6) Business Excellence Award 2021- successfully launching Frontier Communications Phase II.
Skills
- System Deployment
- Techo-Commercial Bdm
- Computer Network Operations
- Telecommunications
- Vendor Management
- Gsm
- Service Delivery
- Unified Communications
- Security
- Vas
- Switches
- Wireline
- Networking
- Pre-Sales
- Lte
- Voip
- Cdma
- Critical Escaltion Management
- 3g
- Team Management
- Management
- Bss
- Integration
- Noc Operations
- Wireless
- Microwave
- Noc
- Project Management
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