Ratika Khanna
Solution Architect - Digital Workplace Services
- Role
- Senior Manager at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Ratika Khanna
Experienced professional with several years of experience in IT Operations Management and…
Experience
Senior Manager
Mar 2022 — Present · Helsinki, FI
Education
Sikkim Manipal University - Distance Education
Master’s Degree
2006 — 2008
Kirori Mal College
Bachelor’s Degree
2000 — 2003
Skills
- Customer Service
- Customer Satisfaction
- Vendor Management
- Remote User Support
- Global Account Management
- Active Directory
- Information Security
- Team Management
- IT Service Management
- Long-Term Customer Relationships
- Customer Experience
- Customer Relations
- Remote Desktop
- Service Delivery
- Itil
- Incident Management
- Data Center
- IT Operations
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