Rathana Perez

Human Resource Supervisor @Hfs Concepts 4

Directed day-to-day operations support including addressing employee concerns and managing employee relation issues, counseled employees, and proactively facilitated conflict resolution.• Coached team to learn/lead onboarding trainings and define work flow while supporting their ability to achieve KPIs and nurturing their career growth and professional development.• Conducted employee surveys to measure employee satisfaction and collect feedback and employee perspective regarding programs, culture and morale.• Ensured strict confidentiality of all internal customers, external customers, and company information.• Negotiated contracts with external stakeholders and maintained recordkeeping of documentations.