Ratan Kumar
Warranty Manager | Tata Motors Dealer | Expert in Claim Management, Vehicle Diagnostics & Customer Support.
- Role
- Warranty Manager at Ashok Auto
- Location
- Agra, UP, IN
- LinkedIn followers
- 500 followers
About Ratan Kumar
Detail-oriented and customer-focused Warranty Manager at Ashok Auto Sales Ltd, an authorized dealer of Tata Motors, with solid hands-on experience in managing warranty claims, vehicle diagnostics, and effective customer communication. I specialize in identifying root causes of vehicle issues, validating warranty cases with precision, and ensuring full compliance with Tata Motors\' policies—all while maintaining high service and satisfaction standards.In my role, I’ve developed a keen eye for technical accuracy and process efficiency. I work closely with technicians, service advisors, and OEM representatives to streamline claim approvals and resolve disputes fairly and professionally. My ability to handle high-value claims and borderline cases reflects my strong analytical and negotiation skills.I thrive in dynamic, fast-paced environments and take pride in my ability to stay composed, focused, and solution-driven. Outside of work, I am actively committed to personal growth—improving my communication, fitness, and financial skills to build a well-rounded lifestyle and future.I’m always eager to connect with professionals in the automotive and service industries, exchange knowledge, and explore opportunities for mutual growth.
Experience
Warranty Manager
Sep 2023 — Present · Agra, IN
Education
Dayalbagh Educational Institute, Agra
Diploma of Education
2020 — 2023
Dayalbagh Educational Institute, Agra
Diploma of Engineering
2020 — 2023
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