Rashi Rastogi
Workforce & Resource Planning Leader | Large Strategic accounts at Concentrix | Convergys Corp | The Oberois Group
- Role
- Workforce Management Senior Leader at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rashi Rastogi
Strategic and Performance driven leader with experience of 23+ years in Work force Management, Client Relations and Resource planning. Skilled in managing high performing team for running successful operations and experience of developing procedures, service standards for business excellence. Trained and Managed the best in class brands: The Oberoi group of Hotels and Resorts, Convergys Corporation and now Concentrix. Highly skilled in interfacing with clients, cultivating relations with them for securing repeat business and ensuring quality delivery of services as per the SLA.Specialties: WorkForce Management, Resource Planning, Capacity Planning, RTA, Client Management, Operations, Revenue Maximization, Business Transitions, People Management and Hotels.
Experience
Workforce Management Senior Leader
Jan 2003 — Present · Gurugram, IN
Senior WFM and Client Operations Leader with over two decades of years experience Started my journey with Convergys Corp and now with the Concentrix and leading Global WFM - North America, LATAM, EMEA, APAC, Japan team.Clients: Telecom - Travel - Technology - Retail - Auto - Finance - Healthcare
Education
Symbiosis Institute of Management Studies
Human Resources - Post Graduate
2008 — 2010
IHMCT Kovalam
Bachelor of Science - BS
1999 — 2002
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