Rasshmi Gupte
Avp- Tech Operations @ICICI Lombard
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WORK HISTORY
Avp- Tech Operations @ICICI Lombard
Mumbai, IN
Summary:Led the Audit, IAM & Agile CoE, driving 98% first-time audit success and enhanced compliance. Automated agent onboarding, implemented IAM controls (RBAC, SoD, MFA, SSO), and aligned ASLC processes to close CISO-reported vulnerabilities. Enabled faster cashless preauthorization and IRDAI approvals through process optimization and cross-functional collaboration.Roles and Responsibilities• Facilitated timely closure of application vulnerabilities reported by the CISO, ensuring alignment with Application Security Lifecycle (ASLC) best practices and minimizing organizational risk.• Established an industry-leading Audit & Compliance Center of Excellence, consistently achieving a 98% first-time pass rate on audits with zero critical findings.• Strategically remediated 450+ audit findings, cutting remediation cycles by 35% through targeted process improvements.• Transformed Identity & Access Management (IAM) operations by implementing RBAC, SoD controls, Multi-Factor Authentication (MFA), and Single Sign-On (SSO), thereby substantially mitigating security risks to a minimal level.• Led Agile transformations across multiple teams, increasing delivery predictability, boosting overall agile maturity.• Managed agent licensing and onboarding processes for individual and corporate agents, ensuring compliance with regulatory standards and streamlined onboarding timelines.• Streamlined preauthorization of cashless requests by aligning TPA coordination with internal SLAs, reducing turnaround times significantly.• Led automation of agent onboarding (individual and corporate) with UAT validation, achieving 70% faster turnaround and improved compliance.• Accelerated corporate agency approvals via direct coordination with IRDAI, ensuring timely and compliant partner onboarding.
EDUCATION
Neville Wadia Institute Of Management Studies and Research
Master of Management Science, Marketing
MKES Law Collage
Bachelor of Laws - LLB, Law
Nauroji Wadia Collage of Arts and Science, Pune
Bachelor of Arts - BA, Psychology
ST MIRA'S School For Girls, Pune
SSC
ABOUT RASSHMI GUPTE
Accomplished Audit & Compliance Leader with 20+ years of experience across insurance and technology governance domains. Currently serving as Associate Vice President at ICICI Lombard, leading the Center of Excellence for Audit, Compliance, Identity & Access Management (IAM), and Agile transformation. Proven expertise in SDLC and ASLC frameworks, application security lifecycle governance, and embedding robust internal controls.Adept at driving large-scale change management initiatives, coordinating with regulators (e.g, IRDAI), and implementing audit-ready, UAT-compliant processes that elevate enterprise security posture. Successfully led transformation of IAM operations using RBAC, SoD, MFA, SSO, and PAM, and achieved 98% audit first-pass success through strategic compliance remediation.With an LL.B. from Mumbai University and an MMS in Marketing from Pune University, I bring a unique combination of legal acumen, business insight, and regulatory rigor to align compliance with organizational growth and innovation.
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